Shipping policy

Shipping Policy

Shipping Destinations
PETQARO currently ships to customers in the United States and Canada.

Shipping Cost
We currently offer free standard shipping on eligible orders to the United States and Canada.

Order Processing
Orders are processed and fulfilled by our third-party fulfillment partners. Processing times may vary depending on product availability, order volume, and fulfillment conditions.

Delivery Times
Delivery times vary depending on the destination, carrier, fulfillment location, and other factors outside our control. Once your order has shipped, tracking information will be provided when available.

Please note that estimated delivery dates are not guaranteed. Carrier delays, customs processing, weather, holidays, and other circumstances may affect delivery times.

International Fulfillment
Some orders may be fulfilled and shipped from an overseas fulfillment location. As a result, packages may travel internationally before reaching their final destination.

Customs, Duties, and Taxes
Depending on the destination and how an order is shipped, customs duties, import taxes, or other fees may apply. If these charges are not collected at checkout, they may be charged by the carrier or local authorities and are the responsibility of the customer unless otherwise stated.

Tracking
When tracking information is available, it will be provided after the order has been shipped. Please allow some time for tracking information to update after the carrier receives the package.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost, Delayed, or Damaged Orders
If your order appears to be significantly delayed, lost, or arrives damaged, please contact us at 59lamineee@gmail.com so we can review the situation and assist you.

Questions
For questions regarding your shipment, contact us at 59lamineee@gmail.com.