Refund policy

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with all original components and packaging. You’ll also need your receipt or proof of purchase.

To start a return, contact us at 59lamineee@gmail.com. If your return is accepted, we’ll provide instructions on how and where to send your package. Please do not send a return without contacting us first, and do not send items to the address shown on the original package unless we specifically instruct you to do so.

For change-of-mind returns, the customer is responsible for return shipping costs unless otherwise stated. Items sent back without first requesting a return may not be accepted.

Damages, defects, and incorrect items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible so we can review the issue and provide an appropriate solution.

Non-returnable items

Items that have been used, damaged after delivery, or are missing original components or packaging may not qualify for a change-of-mind return. This does not limit any rights you may have under applicable consumer protection laws.

Exchanges

If you would like a different item, contact us first. When appropriate, the quickest option may be to return the original item and place a new order.

Refunds

We’ll notify you after we receive and inspect your approved return and let you know whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact us at 59lamineee@gmail.com.